Medicare and Social Security beneficiaries across the country report receiving calls from scam operators (frequently with foreign accents), who claim to represent Medicare, Social Security, or an insurance company. These callers claim that new Medicare, Social Security, or supplemental insurance benefits cards are being issued or that the beneficiary’s file must be updated. The scam artist asks the citizen to verify or provide their personal banking information, which is then used to commit theft.
The caller may be extremely aggressive, calling over and over, and at all times of the day, in an attempt to wear down the potential victim. These criminals will say anything to try to gain a person’s trust. In some cases, the criminals may have already obtained some limited personal information about the citizen, such as his or her name, address, or even Social Security number, which the criminal then uses to try to make the call seem legitimate. In other cases, the callers may claim that they can improve the benefits. Do not believe these claims, and do not carry on a conversation with the caller. Instead, if you receive a call asking you to disclose your bank account or other financial information, hang up immediately. If you are a Medicare or Social Security beneficiary, the Center for Medicare and Medicaid Services and the Social Security Administration will not call you to ask you to disclose financial information in order to get a new card.
*If you did provide sensitive information to the caller, contact UCPD at 201-865-1111 for additional guidance on protecting your identity.