ATTENTION: Suez Water Customers in Jersey City & Hoboken

If you live in Jersey City or Hoboken, Suez will be performing repairs on the Jersey City aqueduct starting on Monday:

IMPORTANT INFORMATION ABOUT YOUR WATER SERVICE

Oct 23, 2020

 Dear Neighbor,

To maintain quality service to our customers, a contractor will be conducting necessary repairs to the Jersey City aqueduct on behalf of the Jersey City Municipal Utilities Authority. This aqueduct is the primary source of water supply and distribution for the City of Hoboken. Improving this critical piece of infrastructure will enhance service reliability for all customers. This work is scheduled to begin on Monday, October 26, weather permitting.

This project is estimated to take approximately 7 days. During this time you may experience discoloration in your water. In an effort to limit any discolored water, SUEZ will be monitoring water quality conditions throughout the repair. Should you experience any discoloration, please note it should not last for more than one to two hours. If you see discolored water, run your cold water until it clears. If your water does not run clear after two hours, please contact our 24-hour customer service number at 1-800-422-0141.

Water quality parameters while this work is conducted will still be met. However, we do not recommend washing white clothes if you notice discolored water. We realize you may be inconvenienced while we conduct this project. We kindly ask for your patience and support as we complete this necessary upgrade as quickly and safely as possible.

For questions regarding this critical infrastructure work, please contact us during standard business hours so we can provide further information.

Thank you.

-SUEZ

 

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