Details on Lifting of Boil Water Advisory in Jersey City & Hoboken

Boil Water Advisory Lifted for Jersey City and Hoboken

Laboratory Tests Confirm Water Meets All Safe Drinking Water Standards

The New Jersey Department of Environmental Protection (DEP) and SUEZ have lifted the boil water advisory for Jersey City and Hoboken as of 5:37 pm this afternoon. Water quality tests were taken on Friday, September 3 and Saturday, September 4 following the repair of the aqueduct wall that was damaged by Tropical Storm Ida. The results of the tests were analyzed by a certified laboratory that confirmed that the water meets all safe drinking water standards.

It is no longer necessary for customers to boil their water for cooking, drinking or other purposes. Here is the link the officials notice:

“We would like to thank all Jersey City and Hoboken residents and businesses for their patience during this difficult time,” stated Xavier Castro, President, Environmental Services. “We understand that a boil water advisory disrupts daily routines and there are inconveniences while we make repairs and work to confirm the quality of the water.”

Tropical Storm Ida was a devastating storm, ravaging many communities along the Eastern seaboard, Including Jersey City and Hoboken. With eight inches of rain falling over just eight hours, the storm critically damaged the aqueduct in Cedar Grove Township that brings water into the two cities. An emergency crew was immediately dispatched, working throughout the day and well into the night to make the repair.

As a result of the damage, high turbidity levels- a measure of water clarity- were detected in water samples on Thursday, September 2nd. Following consultation with city officials and the DEP, a boil water advisory was issued for all residents and businesses.

Once repairs were completed, SUEZ personnel flushed the water system in an effort to help cleanse the water. SUEZ water quality professionals collected multiple samples of the water throughout both cities. The samples were then submitted to a certified laboratory and incubated for no less than 24 hours and tests conducted to ensure water quality.

Finally, the results of the tests that indicate the water is safe to drink were sent to the DEP for verification and the boil water advisory has been lifted.

  • Now that the boil water advisory has been lifted, it is recommended that residents take the following actions: Empty and clean automatic ice makers and water chillers.
  • Drain and refill hot water heaters if the temperature is set below 113 degrees Fahrenheit.
  • Run water softener/cartridge filters through a regeneration cycle or the procedures recommended by the product manufacturer.
  • Run water faucets for 3 to 5 minutes to flush the service connection and interior plumbing.

In addition to calling customer service, customers can visit Information is also updated on Twitter @SUEZ Water NJ and Facebook @SUEZ Water North Jersey.